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Complaints
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Full Name
*
Please enter your full name.
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Email Address
*
Please enter a valid email address.
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Phone Number
*
Please enter your phone number.
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Preferred Contact Options
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Select your preferred contact method.
Email
Phone
Other
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Other contact method:
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Your Connection to WHBC
*
Choose your relation to the organization.
Member
Volunteer
Staff/Contractor
Visitor/Guest
Parent/Guardian
Other
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Other connection to WHBC:
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Are you the person directly affected?
*
Please select one.
Yes
No, reporting on behalf of someone else
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Witness
Optional—Name of any witness.
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Date and Time of Incident
*
Select the date and time of the incident.
mm/dd/yyyy
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Time
12:00 AM
12:30 AM
01:00 AM
01:30 AM
02:00 AM
02:30 AM
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03:30 AM
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04:30 AM
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05:30 AM
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06:30 AM
07:00 AM
07:30 AM
08:00 AM
08:30 AM
09:00 AM
09:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
01:00 PM
01:30 PM
02:00 PM
02:30 PM
03:00 PM
03:30 PM
04:00 PM
04:30 PM
05:00 PM
05:30 PM
06:00 PM
06:30 PM
07:00 PM
07:30 PM
08:00 PM
08:30 PM
09:00 PM
09:30 PM
10:00 PM
10:30 PM
11:00 PM
11:30 PM
Location / Context
*
Provide details about the incident’s location or context.
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Complaint Category
*
Select the category of your complaint.
Member/Visitor behaviour
Staff/Volunteer conduct
Bullying/Harassment/Discrimination
Safety or Security Concern
Facility or Maintenance Issue
Event/Service Issue
Governance/Committee Process
Financial or Administrative Concern
Privacy/Confidentiality Issue
Communication Issue
Other
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Other category:
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Who/What is the complaint about?
*
Please specify who or what the complaint is about.
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Please describe what happened.
*
Provide a detailed description of the incident.
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Have there been previous related incidents?
*
Please answer yes or no.
Yes
No
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Previous related incident details
Provide any relevant details if you answered yes.
Witnesses (if any)
List any witnesses to the incident.
Do you have supporting evidence?
Please indicate if you have any evidence to support your complaint.
Yes
No
Evidence Summary
Provide a summary of the evidence.
What outcome are you seeking?
*
Select your desired outcome for this complaint.
Acknowledgement and review
Explanation/clarification
Informal resolution or mediation
Formal investigation
Behaviour warning
Access restriction or suspension
Repair/maintenance action
Policy/process improvement
Other
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Outcome – other desired outcome detail
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Additional Comments
Any other comments you wish to add.
Can your identity be disclosed if needed?
*
Please select your preference.
Yes
No
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Declaration Checkbox
*
Check to confirm your complaint is made in good faith.
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Consent to Process Complaint Checkbox
*
Check to consent to WHBC handling your complaint.
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Submit
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